Privacy Policy

Hard Money Loan Service LLC (“HMLS,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information Collection

We collect personal information that you voluntarily provide to us when you:

  • Submit a loan application or inquiry form
  • Communicate with us by phone, email, or in person
  • Engage in a loan transaction with us

The types of information we may collect include:

  • Application information: Name, address, phone number, email address, Social Security number, date of birth, employment and income information, and financial account details
  • Transaction records: Loan balances, payment history, property addresses, appraisal and title information
  • Information from third parties: Credit reports, property appraisals, title searches, and other information obtained with your authorization in connection with a loan application or transaction

Information Disclosure

We do not sell, rent, or trade your personal information to third parties for telemarketing, direct mail, or any other purpose unrelated to your loan transaction.

We may disclose your personal information only as required or permitted by law, including:

  • To complete and service your loan transaction
  • To comply with federal, state, or local laws and regulations
  • To respond to a subpoena, court order, or legal process
  • To regulatory agencies and auditors as required
  • To our service providers who assist in processing and servicing your loan, subject to confidentiality agreements

Information Protection

We maintain physical, electronic, and procedural safeguards to protect your personal information, including:

  • Physical safeguards: Locked offices and filing cabinets, restricted access to records
  • Electronic safeguards: Encrypted data transmission, firewalls, secure servers, and password-protected systems
  • Procedural safeguards: Employee training on privacy and information security, limited access on a need-to-know basis, and confidentiality agreements

Customer Rights

You have the right to review and correct personal information we maintain about you. To request access to your information or to report inaccuracies, please contact us:

We will respond to your request within a reasonable time and will make corrections as appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Hard Money Loan Service LLC — NMLS 333539 | MB-0915108